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Clinical Referral Specialist

Location: Fairfield, CA
Type: Full-time, Temporary

We are looking to hire a Clinical Referral Specialist for a healthcare provider in Fairfield. CA. Must be flexible to work some on call weekends. Pays $46 - $51/Hour DOE.

POSITION SUMMARY:
The role of the Clinical Referral Specialist is to act as the in-office clinical liaison that represents the SCAH agency via telephone receiving and processing referrals for patient care in the centralized referral center. Referral source interactions include, but are not limited to working closely with referring hospitals, physicians, board and care facilities, skilled nursing facilities, patients, families, and the general public. Primary clinical responsibilities include receiving/processing referrals and ensuring that admissions occur in a timely and consistent manner. The Clinical Referral Specialist enters referral information into the EMR and creates initial orders to facilitate the start of care. As the Clinical Referral Specialist, this person frequently interacts with referral sources, other members of the referral center staff, home health, AIM and hospice staff across SCAH offices and all others necessary to facilitate the start of patient care. Consistently utilizes and promotes use of excellent customer services skills.

Requirement:

Knowledge:
Must have the clinical knowledge and critical thinking skills to effectively plan and provide coordination of patient care consistent with standards and regulations; must have exceptional interpersonal and customer services skills; must be able to effectively solve unique problems as they arise or identify when to consult the supervisor. Must have knowledge of current Hospice/Home Health admission criteria; Medicare, Medi-Cal, Commercial, State and Federal regulations. Familiarity with ICD- 10 coding preferred but not essential.

Special Skills/Equipment:
Must be able to demonstrate problem-solving abilities as well as excellent telephone, interpersonal, verbal and written communication skills in English. Strong commitment to teamwork and customer service, both internally and externally, is required. Must have proven strong/proven data entry and general computer skills.

RINCIPAL ACCOUNTABILITIES:

Certified Employment Group is one of Northern California's largest, privately owned staffing firms. Serving Northern California since 1963, Certified has spent over 50 years building a solid reputation for providing reliable, skilled staff to a wide range of industries. Certified specializes in temporary, temp to hire, and direct placements. For up to date job openings, follow us on Facebook and LinkedIn or visit our website at www.certifiedemployment.com.

To apply for this position, please click apply or submit your resume and cover letter as a word doc to stacyh@certifiedemployment.com and put Clinical Referral Specialist 03224 on the subject line.


 

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