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Bilingual Telephone Representatives

Location: Rancho Cordova, CA
Type: Full-time, Temporary

Looking to hire multiple Bilingual (Spanish) Telephone Representatives in Rancho Cordova, CA. MUST HAVE PRIOR DENTAL EXPERIENCE! These positions will start in the next upcoming weeks. Pays $16/Hour.

Job Duties:
To respond to incoming calls from Denti-Cal providers, beneficiaries and their representatives; track calls on the Provider and Beneficiary Correspondence Tracking System. Responds to incoming calls in English and Spanish from Medi-Cal dental Beneficiaries and/or their representatives concerning general program policies, regional screening appointments, treatment Authorization Request (TAR) Notifications, complaints; refers callers to Denti-Cal providers; reschedules regional screening appointments; refers callers to other agencies or resources.


Certified Employment Group is one of Northern California's largest, privately owned staffing firms. Serving Northern California since 1963, Certified has spent over 50 years building a solid reputation for providing reliable, skilled staff to a wide range of industries. Certified specializes in temporary, temp to hire, and direct placements. For up to date job openings, follow us on Facebook and LinkedIn or visit our website at www.certifiedemployment.com.

To apply for this position, please click apply or submit your resume and cover letter as a word doc to evelynp@certifiedemployment.com and put Bilingual Telephone Representatives 03276 on the subject line.


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